Shipping policy
Every effort will be made to deliver the goods as soon as
possible after your order has been accepted, and in any event within the time stipulated,
which is normally within 10 working days subject to stock. However, we will not
be liable for any loss or damage suffered by you through any reasonable or
unavoidable delay in delivery. In this case, we may inform you of the delay and
the reason for the delay as soon as is practicable.
Returns Policy
Online orders can be cancelled within 14 days of receipt
by email to admin@linkupltd.com, by telephone or by sending the goods back to
us, quoting your name, order number and item/s to be cancelled.
Goods which prove unsuitable may be returned for refund,
credit or exchange if they are returned to us within 30 days of receipt.
Subject to the following conditions in accordance with the UK Online and
Distance Selling Regulations:
Items are
returned carriage paid and are returned unused in their original condition, complete
with all packaging.
All returns are
to be accompanied by the sender’s name and address, account number, order
reference number (these are found on the invoice), and reason for return.
We cannot accept
responsibility for returned parcels which are undelivered, please retain your
proof of postage etc., you may require it in the event of a claim with your
carrier.
We
will accept goods back into stock for refund (subject to condition) within 30
days of purchase but outside of the 14 day cancellation you will not be
refunded your original shipping cost.
Outside
30 days we will exchange only.
Please advise admin@linkupltd.com
of any problems with shortages or carrier damage within 14 days of receipt.
We cannot accept any
items which have been specially ordered for you or manufactured to your
specification for return, unless they are faulty.